Frequently Asked Questions

About LifeOfLine Events

You just need to be single, have an email address and be a working professional over 21 years old.

For Male Participants: You are very welcome to come speed dating with friends. Lots of people do. You can also bring your friends along that are not taking part in speed dating, but we normally do not allow them to stay in the event room once the dating commences. In most of our venues, your friends can stay in the public area. However, in some venues this is not an option as we may have exclusive use of the whole venue. If in doubt you may call us to check.

For Female Participants: Be our Special guest, you are allowed to bring female friend along and she can participate too. In simple words, 2 girls can participate on 1 ticket. Both (original participant + friend) must have ready profile and confirmation from LOL Support Team. Do get in touch with Support Team for more details.

You can go to as many as you like. Most people at each event will be new to speed dating so it will give you more chances to meet the right person. Also if you wish to attend multiple events, we would recommend you check LOL Social Club, that would give you entry to multiple events. https://www.lifeofline.com/Club

It’s entirely up to the person whether they bring a friend or not. Most men tend to come alone whereas women usually come with a friend.

Our maximum amount of dates at a speed dating event is approximately 20. Our minimum amount of dates is 8.

Wear what you feel comfortable in. We recommend smart casuals. Don't forget that in speed dating first impressions count.

Make sure you're well-groomed and stylishly dressed, treat all your dates with respect and be yourself. For good speed dating questions, dating advice and speed dating, we usually send an email with Speed dating Tips, do’s and don’t’s, you may refer to that.

Please believe us, 8 minutes can seem like a very long time with someone you don't like. Our minimum length of date is five minutes. At most of our events we generally run the dates 8 minutes. In our experience 8 minutes is long enough to decide whether you're prepared to invest a couple of hours in a follow-up date.

Our customer support centre takes general enquiries 11 hours a day (10am to 9pm), 7 days a week. To get in touch, give us a call on 8527524999. For any issues that require management, our head office hours are Monday to Saturday, 10am - 8pm.

When you arrive, you will see a LifeOfLine Host in a t-shirt who will register you and give you a scorecard, a form, a name badge and a Pen. Once everyone has arrived the LifeOfLine host will explain how speed dating works and answer any questions. Then the dating begins. Usually women will stay seated while men rotate every 8 minutes when the bell rings. After each date participants mark on a scorecard whether they would like to see that person again. At the end of the evening many people stay around to chat to the people they've just met.

It's a good idea to have a few questions up your sleeve in case you run out of things to say. However, it's a very bad idea to have a scripted list of questions as it kills the spontaneity of a 8 minute date. Try and let it flow more naturally. Find out what you have in common and go from there.

Most speed daters are professionals who want to meet more people. They're generally normal, attractive people who just aren't meeting people through their work or immediate circle of friends.

LifeOfLine guarantees that you will meet someone you would like to see again at each PAID LOL Speed Dating event. If you do not meet someone you would like to see again you can come to another LifeOfLine event free of charge. The guarantee only offers free tickets to events you have not already booked for. We will not refund tickets already booked for future events under the guarantee. If you tick 'yes' or 'friend' for anyone you have met at a LifeOfLine event you have indicated that you would like to see them again and therefore do not qualify for a free ticket to a future event. If you are using the guarantee on a ticket that you bought for a discounted price, you must pay the balance when claiming the guarantee. The guarantee is also limited to one free ticket per paid for ticket. The guarantee may not be rolled over. If you claim your guarantee and then do not tick anyone again at your free event, you may not claim another guarantee. To qualify for a free ticket under the guarantee you must take part in the whole event. If you leave early or choose not to take part you do not qualify. The guarantee also does not apply to complimentary tickets. For further information see our Terms and conditions.

Booking and registrations

At the top of every page is a panel, there is an ‘Events’ button. Simply choose your city and to view more information on an event just click the image, or the 'book now' link for the event you are interested in. This will display the full info for the event. Once you are ready to book, just click on the 'book now' button.

First of all, you should know that when you are booking an event for a friend you will need to create an account for them. Once you have selected the event you wish to attend and entered your details, simply change the number of tickets you need on the payment page. Enter your friend’s first and last name, city, their date of birth and address.

We need to ensure a balance of men and women. We also need to ensure that enough people will be attending each even.

Please note we don’t accept payments by cheque. You may get in touch with our support team for alternatives, if you have any issues while making the payment.

 

Payment Queries

Yes, these are very nominal payment gateway charges. Please be very sure on final payment page before you hit Pay.

Just click Events Tab on our website, select the city and book a slot for yourself. Be very sure about city and amount.

There may be many reasons why your card has not been accepted. These include:

  1. You may simply have entered an invalid card number. The most likely reasons for this are that you have mistyped the card number or missed some of the digits, or you have not entered the card number we need. Please try again, checking your typing carefully.
  2. The card type you have specified (e.g. Visa, Debit) does not appear to match the card number supplied. Please go back and check that the card type selected is correct.

    * Your bank has declined to authorize payment for this amount

  3. Ensure to enter correct OTP.
  4. If you need real time help during bookings, do connect with us at 852-752-4999.

 

Once you have paid, your account is immediately activated and your slots stand booked, however ensure to update your profile with proof of age and proof of profession. You will receive an email and an SMS notifying you of your payment. This acts as your payment receipt and the reference on it should be used if you need to contact us for any reason. Also, we usually send confirmation of ticket over email and WhatsApp within 24-48 hrs of booking.

Age Related

We run events in a variety of age ranges, from 21-50 years old. We have 3 age groups 21-30, 31-40 and 41-50. Our primary audience is of first 2 age groups, 21-30 and 31-40.

We get literally hundreds of requests from men in their 40s and 50s asking us to run events. Unfortunately, we do not have enough demand from women in the same age bracket to run as many events as we would like. With speed dating you do need approximately equal numbers of men and women.

 

 

Matches Related

At the mid of the event, you would receive link from our support team, asking you to update the results. Once you entered the response you cannot edit them. In case you changed your mind, do get in touch with our support team over WhatsApp/call 8527524999

You would get the results over email within 24 hours.

You would get to know about mutual likes only.

Unfortunately not. We cannot guarantee whether or not you will receive matches. If you tick 'yes' or 'friend' for anyone you have met at a LifeOfLine event you have indicated that you would like to see them again and therefore do not qualify for a free ticket to a future event. The guarantee does offer a free ticket to anyone who chooses not to tick anyone at one of our events.

The number is very varied. However, in general men tend to tick more people than women do. We've also established that men tend to overestimate the number of women who have ticked them and women tend to underestimate how many men have ticked them. Around 80% of guests get at least 1 match.

There are 3 options:

 

Cancellation questions

All tickets sold are final and cannot be refunded, if unattended due to some emergency, it could be used to attend your next event. Alternatively, you may attend next event or transfer your ticket to friend of same gender.

Note: One has to inform LOL atleaset 3 days prior to the event. Failing in this will be marked as No Show and no credit will be given for next event.

Yes, you can send a friend of the same gender in your place for no additional charge. Please call us on 8527524999 so that we can register your friend. If your friend is the opposite gender we may still be able to help you. Please call us to check.

There are 3 options:

 

Profile Related

Yes definitely, registering yourself does not mean can now participate., it just means that you have an online profile. In order to participate one has to buy ticket.

Changes in email address is not allowed as this is the identification of profile. In case you have to change email address, we recommend you to create new account at www.lifeofline.com

Your documents are very well confidential. Under no situation we share these documents unless for written legal reason is involved.

You can change your pictures at any time by simply uploading new ones. Login to this link and update the picture.

Simple, click "forgot password" on our homepage. We will send your login and password to your email account.

There are 3 options: